Contact: 609.497.7812 | help.desk@ptsem.edu | https://its.ptsem.edu | @ptstechnology

Investigating - We are currently experiencing an issue with department and job titles not showing up correctly for some users. This is affecting Team calendars and may be affecting the some users' thumbnail photo in Outlook. We are working to resolve this and will send out an update as soon as we have a resolution. Thank you for your patience and understanding.
Aug 8, 12:21 EDT

About This Site

Welcome to Princeton Theological Seminary's IT Status Page.

The PTS System Status page provides the community a real-time view of the live operational status and availability of seminary systems and services. To receive automatic notifications, select the "Subscribe to Updates" button.

Main Website   ? Operational
Inside.ptsem.edu   Operational
Campus Wireless   Operational
Blackboard   Operational
Staff/Faculty Email   Operational
Student Email   Operational
Campus Network ? Operational
Administration Building   Operational
Alexander Hall   Operational
Brown Hall   Operational
Carriage House   Operational
Corp Yard   Operational
CRW - Bldg 101   Operational
CRW - Bldg 201   Operational
CRW - Bldg 501   Operational
Erdman Center   Operational
Hodge Hall   Operational
Lennox House   Operational
Library   Operational
Mackay Campus Center   Operational
Miller Chapel   Operational
Tennent Hall   Operational
Payne Hall   Operational
Roberts Hall   Operational
Scheide Hall   Operational
Stuart Hall   Operational
Templeton Hall   Operational
Whiteley Gymnasium   Operational
Library Resources Operational
Library Catalog   ? Operational
Library Website   ? Operational
Digital Collections   ? Operational
Summon   ? Operational
Research Guides   ? Operational
Online Journal Portal   ? Operational
BrowZine   ? Operational
EZproxy   ? Operational
Databases   Operational
RDP Gateway   ? Operational
File Services   ? Operational
EX   ? Operational
Skype for Business   ? Operational
Telephone System   ? Operational
Card Access System   ? Operational
Mobile Printing   ? Operational
Printers/Scanners/MFP   Operational
Filr   ? Operational
Formstack   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018

No incidents reported.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 14:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 12:46 EDT
Investigating - Dear PTS Community,
We are having issues with dialing phone numbers out side of the Seminary. We are currently investigating this issue and will update you once we have a final resolution.
Thank you for your patience.
Sep 13, 11:12 EDT
Sep 16, 2018
Resolved - This issue has been resolved for all Students. The switch in Bldg. 101 E30 IDF closet was unplugged. Closing Incident.
Sep 16, 16:28 EDT
Investigating - When we experienced the Library power outage it my have effected internet connectivity in Loetscher 101 and 201. There were confirmed outages in Apt's 101, 103, 109, 201 and 307 in building 101. There were no confirmed outages in 201. However the wireless connections in the Gym and Lounges of 101 were not effected. I was able to successfully ping out to the internet from the Windsor Router and all switches. I also restarted the DHCP server that assigns IP address to the clients. This issue began at 4:30 PM and when speaking with Jason the Help Desk tech assigned to work with our students the issue is still occurring as of 10:00 PM. This issue may require onsite support for a resolution.
Sep 15, 22:08 EDT
Sep 15, 2018
Resolved - The issue has been resolved. Campus internet and all other services are now accessible.
Sep 15, 09:22 EDT
Investigating - It appears that the power outage has affected systems on campus. Currently, getting out to the internet is not possible. We are looking into the issue.
Sep 15, 07:51 EDT
Sep 14, 2018

No incidents reported.

Sep 13, 2018
Completed - The scheduled maintenance has been completed.
Sep 13, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:30 EDT
Scheduled - Dear PTS Community,
We will be performing a scheduled network maintenance to our network equipment across various buildings on campus. We expect minimal down (<10 minutes) time during this maintenance. As always, thank you for your patience.
Sep 9, 22:54 EDT
Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.