Contact: 609.497.7812 | help.desk@ptsem.edu | https://its.ptsem.edu | @ptstechnology

Investigating - Searches seem to run okay but there is intermittent access to detail pages and full text. This affects these databases - https://ptsem.libguides.com/az.php?v=66103 - as well as a couple of alumni databases. We apologize for the inconvenience. EBSCO Support is working on this issue. https://ptsem.formstack.com/forms/discovery_and_web_services_librarian_contact_form
Sep 16, 09:18 EDT
Investigating - The PTS student printing system upgrade is complete but we are researching an issue in which documents originating from Office 365 (Word online or One Drive) are not uploading or printing correctly. Please utilize the library workstations to print out your downloaded documents from Office 365 while we investigate this issue.
Sep 3, 16:57 EDT

About This Site

Welcome to Princeton Theological Seminary's IT Status Page.

The PTS System Status page provides the community a real-time view of the live operational status and availability of seminary systems and services. To receive automatic notifications, select the "Subscribe to Updates" button.

Main website ? Operational
Inside.ptsem.edu Operational
Campus Wireless Operational
Blackboard Operational
Staff/Faculty Email Operational
Student Email Operational
Campus Network ? Operational
Administration Building Operational
Alexander Hall Operational
Brown Hall Operational
Carriage House Operational
Corp Yard Operational
CRW - Bldg 101 Operational
CRW - Bldg 201 Operational
CRW - Bldg 501 Operational
Erdman Center Operational
Hodge Hall Operational
Lennox House Operational
Library Operational
Mackay Campus Center Operational
Miller Chapel Operational
Tennent Hall Operational
Payne Hall Operational
Roberts Hall Operational
Scheide Hall Operational
Stuart Hall Operational
Templeton Hall Operational
Whiteley Gymnasium Operational
Library Resources Degraded Performance
Library Catalog ? Operational
Library Website ? Operational
Digital Collections ? Operational
Summon ? Operational
Research Guides ? Operational
Online Journal Portal ? Operational
BrowZine ? Operational
EZproxy ? Operational
Databases Degraded Performance
RDP Gateway ? Operational
File Services ? Operational
EX ? Operational
Seminary Applications ? Operational
Telephone System ? Operational
Card Access System ? Operational
Mobile Printing ? Operational
Printers/Scanners/MFP Degraded Performance
Filr ? Operational
Formstack ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - Dear PTS Community,
We have identified and resolved this issue. It was caused by an external vendor conducting some maintenance in the facility.

Thank you again,
PTS ITS
Sep 16, 12:24 EDT
Identified - Dear PTS Community,

We are encountering some issues with our Confluence application. Some parts of Inside may be affected, however we are working diligently to resolve this issue.
Thank you for your patience.

PTS ITS
Sep 16, 11:33 EDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019
Resolved - EBSCO has resolved the issue with their platform. Please let us know if you experience any further problems: https://ptsem.formstack.com/forms/discovery_and_web_services_librarian_contact_form
Sep 12, 12:15 EDT
Investigating - The problem with full text access to e-books on the EBSCOhost platform (e.g. multiple databases) has been reported to EBSCO.
Sep 12, 09:58 EDT
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.