Contact: 609.497.7812 | help.desk@ptsem.edu | https://its.ptsem.edu | @ptstechnology

Monitoring - Power is restored and all buildings have come back online. If any issues linger, reach out to the Help Desk at 609.497.7812.
Nov 19, 11:54 EST
Identified - The power is currently out in many buildings affecting multiple systems. We currently know that PSEG is working to repair.
Nov 19, 11:17 EST
Identified - We have progress to reports around calls disconnecting prematurely to the Help Desk. We have identified this issue and are working with our service provider towards a resolution. If you experience a disconnection from a call to the Help Desk please send an email to help.desk@ptsem.edu with a detailed description of your issue as well as times the call was placed.
Nov 16, 14:49 EST
Monitoring - We have received a few reports that calls to the Help Desk have been disconnecting prematurely. We are tracking this issue and are working towards a permanent resolution. If you experience a disconnection from a call to the Help Desk please send an email to help.desk@ptsem.edu with a detailed description of your issue as well as times the call was placed.
Sep 29, 11:47 EDT

About This Site

Welcome to Princeton Theological Seminary's IT Status Page.

The PTS System Status page provides the community a real-time view of the live operational status and availability of seminary systems and services. To receive automatic notifications, select the "Subscribe to Updates" button.

Main Website   ? Operational
Inside.ptsem.edu   Operational
Campus Wireless   Operational
Blackboard   Operational
Staff/Faculty Email   Operational
Student Email   Operational
Campus Network ? Operational
Administration Building   Operational
Alexander Hall   Operational
Brown Hall   Operational
Carriage House   Operational
Corp Yard   Operational
CRW - Bldg 101   Operational
CRW - Bldg 201   Operational
CRW - Bldg 501   Operational
Erdman Center   Operational
Hodge Hall   Operational
Lennox House   Operational
Library   Operational
Mackay Campus Center   Operational
Miller Chapel   Operational
Tennent Hall   Operational
Payne Hall   Operational
Roberts Hall   Operational
Scheide Hall   Operational
Stuart Hall   Operational
Templeton Hall   Operational
Whiteley Gymnasium   Operational
Library Resources Operational
Library Catalog   ? Operational
Library Website   ? Operational
Digital Collections   ? Operational
Summon   ? Operational
Research Guides   ? Operational
Online Journal Portal   ? Operational
BrowZine   ? Operational
EZproxy   ? Operational
Databases   Operational
RDP Gateway   ? Operational
File Services   ? Operational
EX   ? Operational
Skype for Business   ? Operational
Telephone System   ? Operational
Card Access System   ? Operational
Mobile Printing   ? Operational
Printers/Scanners/MFP   Operational
Filr   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Resolved - All systems are now up. Please contact help.desk@ptsem.edu if you experience any residual issues.
Nov 10, 16:24 EST
Monitoring - All systems should now be up. Please contact help.desk@ptsem.edu if you experience any residual issues.
Nov 10, 11:16 EST
Identified - We have identified the issue and some systems are now coming back online including Inside. We will post an update when all systems are fully functional.
Nov 10, 07:29 EST
Investigating - Currently we are experiencing issues with most internal campus systems, including Inside and all campus email. We are currently working to resolve the issue.
Nov 10, 06:42 EST
Nov 9, 2017

No incidents reported.

Nov 8, 2017
Completed - The scheduled maintenance has been completed.
Nov 8, 08:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 08:30 EST
Scheduled - The library catalog (catalog.ptsem.edu) will be down for scheduled maintenance starting at 8:30am Wednesday, November 8. ExLibris will be upgrading the server that hosts the catalog. The expected downtime is approximately 15 minutes.
Nov 2, 09:52 EDT
Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.