Contact: 609.497.7812 | help.desk@ptsem.edu | https://its.ptsem.edu | @ptstechnology

Investigating - We are currently experiencing an issue with department and job titles not showing up correctly for some users. This is affecting Team calendars and may be affecting the some users' thumbnail photo in Outlook. We are working to resolve this and will send out an update as soon as we have a resolution. Thank you for your patience and understanding.
Aug 8, 12:21 EDT

About This Site

Welcome to Princeton Theological Seminary's IT Status Page.

The PTS System Status page provides the community a real-time view of the live operational status and availability of seminary systems and services. To receive automatic notifications, select the "Subscribe to Updates" button.

Main Website   ? Operational
Inside.ptsem.edu   Operational
Campus Wireless   Operational
Blackboard   Operational
Staff/Faculty Email   Degraded Performance
Student Email   Operational
Campus Network ? Operational
Administration Building   Operational
Alexander Hall   Operational
Brown Hall   Operational
Carriage House   Operational
Corp Yard   Operational
CRW - Bldg 101   Operational
CRW - Bldg 201   Operational
CRW - Bldg 501   Operational
Erdman Center   Operational
Hodge Hall   Operational
Lennox House   Operational
Library   Operational
Mackay Campus Center   Operational
Miller Chapel   Operational
Tennent Hall   Operational
Payne Hall   Operational
Roberts Hall   Operational
Scheide Hall   Operational
Stuart Hall   Operational
Templeton Hall   Operational
Whiteley Gymnasium   Operational
Library Resources Operational
Library Catalog   ? Operational
Library Website   ? Operational
Digital Collections   ? Operational
Summon   ? Operational
Research Guides   ? Operational
Online Journal Portal   ? Operational
BrowZine   ? Operational
EZproxy   ? Operational
Databases   Operational
RDP Gateway   ? Operational
File Services   ? Operational
EX   ? Operational
Skype for Business   ? Operational
Telephone System   ? Operational
Card Access System   ? Operational
Mobile Printing   ? Operational
Printers/Scanners/MFP   Operational
Filr   ? Operational
Formstack   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned downtime of some ProQuest databases, 8/18 Aug 18, 12:00 - Aug 19, 06:00 EDT
Update - The Ebook Central portion of the maintenance work has been rescheduled to Saturday, August 18 at 12 p.m. U.S. Eastern Time. Maintenance will conclude within 5 hours. The other resources will be unavailable beginning at 10 p.m.
Jul 27, 11:43 EDT
Scheduled - From 10pm (Eastern) on Saturday, August 18, the following library resources from ProQuest will be temporarily unavailable for approximately eight hours:

1. Ebook Central
2. ProQuest Platform (search.proquest.com): ProQuest Dissertations, Psychology Database, Religion Database, and Social Science Database
3. Chadwyck-Healey US databases: Acta Sanctorum, Bible In English, Luthers Werke, and Patrologia Latina Database
4. RefWorks
5. ProQuest Syndetic Solutions (book covers)
Jul 26, 15:57 EDT
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018
Resolved - The Alum Login page on the Library site is now fully functional.
Aug 14, 21:17 EDT
Identified - Post-migration there is a partial outage on library.ptsem.edu. The Alum Login is currently not working, we will update as soon as we have further information. Thank you for your patience.
Aug 14, 19:47 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 18:00 EDT
Scheduled - We will be migrating both www.ptsem.edu and library.ptsem.edu to new servers beginning at 6pm Eastern. Downtime might be as much as 1 hour. If you anticipate using popular library resources during that time, you may wish to bookmark links from the library website that do not end in ptsem.edu.
Aug 13, 17:12 EDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Resolved - This incident has been resolved.
Aug 9, 17:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 12:04 EDT
Investigating - We are encountering a partial outage on Filr as users are able to upload files, however cannot view the newly uploaded files via Filr.
Aug 9, 10:42 EDT
Aug 8, 2018
Resolved - This incident has been resolved.
Aug 8, 12:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 02:42 EDT
Investigating - We are investigating the internet outage.
Jul 22, 01:57 EDT
Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.