Contact: 609.497.7812 | help.desk@ptsem.edu | https://its.ptsem.edu | @ptstechnology

Update - We are still experiencing an issue with the PTS-Secured-Wireless network. Please continue to use Hodge-Wifi for wireless internet access until further notice. Thank you.
Jan 19, 13:50 EST
Identified - There is currently an issue with the PTS-Secured-Wireless network at Hodge Hall. Internet is still available through the Hodge-Wifi network or through the ethernet jacks inside the dormitories. Below you will find a link with instructions on how to connect to the Hodge-Wifi network. During the Daily Chapel at 11:30 am today we will be restarting the wireless networks, so there may be intermittent downtime between the hours of 11:30 am and 1 pm. During this time the internet will still work if connected to an ethernet jack. Thank you for your patience as we work to resolve this issue.

https://confluence.ptsem.edu/display/ITSKnowledge/Wireless+Networks+by+Nameam
Jan 19, 10:30 EST

About This Site

Welcome to Princeton Theological Seminary's IT Status Page.

The PTS System Status page provides the community a real-time view of the live operational status and availability of seminary systems and services. To receive automatic notifications, select the "Subscribe to Updates" button.

Main Website   ? Operational
Inside.ptsem.edu   Operational
Campus Wireless   Operational
Blackboard   Operational
Staff/Faculty Email   Operational
Student Email   Operational
Campus Network ? Operational
Administration Building   Operational
Alexander Hall   Operational
Brown Hall   Operational
Carriage House   Operational
Corp Yard   Operational
CRW - Bldg 101   Operational
CRW - Bldg 201   Operational
CRW - Bldg 501   Operational
Erdman Center   Operational
Hodge Hall   Partial Outage
Lennox House   Operational
Library   Operational
Mackay Campus Center   Operational
Miller Chapel   Operational
Tennent Hall   Operational
Payne Hall   Operational
Roberts Hall   Operational
Scheide Hall   Operational
Stuart Hall   Operational
Templeton Hall   Operational
Whiteley Gymnasium   Operational
Library Resources Operational
Library Catalog   ? Operational
Library Website   ? Operational
Digital Collections   ? Operational
Summon   ? Operational
Research Guides   ? Operational
Online Journal Portal   ? Operational
BrowZine   ? Operational
EZproxy   ? Operational
Databases   Operational
RDP Gateway   ? Operational
File Services   ? Operational
EX   ? Operational
Skype for Business   ? Operational
Telephone System   ? Operational
Card Access System   ? Operational
Mobile Printing   ? Operational
Printers/Scanners/MFP   Operational
Filr   ? Operational
Formstack   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2018

No incidents reported today.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018
Resolved - All Filr issues have been resolved.
Jan 19, 10:32 EST
Update - Some users are still experiencing an HTTP 500 Error. This is being looked into. For users who are able to log in, the My Files and Net Folders sections should both be working except for access to Scans and Portfolio. We will continue to post status updates here. Thank you for your patience.
Jan 11, 13:45 EST
Update - The "My Files" Section should be working in Filr now. We are still experiencing longer than normal load times with the "Net Folders" section. More updates to come.
Jan 11, 09:32 EST
Investigating - Dear PTS Community,
We are still encountering issues with Filr. We are working on getting this issue resolved. Thank you for your patience on this matter.
Jan 10, 12:31 EST
Monitoring - Filr is now up, but we are still testing to verify stability. If you experience any issues please contact helpdesk@ptsem.edu. Thank you.
Jan 9, 10:19 EST
Investigating - Filr is currently down. The issue is currently being investigated.
Jan 9, 10:01 EST
Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 10, 2018
Resolved - This incident has been resolved.
Jan 10, 11:51 EST
Monitoring - Thank you for your patience. Access seems to have been restored. We will continue to monitor the situation.
Jan 9, 12:11 EST
Investigating - It seems our access to Twentieth Century Religious Thought, Volume 1: Christianity (Alexander Street Press) continues to be experiencing difficulty. We have alerted the provider and hope to have a more complete resolution of the issue. Please use the link to the complete TCRT library for now: https://ptsem.libguides.com/az.php?a=t&q=Twentieth%20Century%20Religious%20Thought%20Library,%20Volumes%20I,%20II%20and%20III
Jan 5, 17:26 EST
Jan 9, 2018
Completed - Maintenance has been completed with no down time.
Jan 9, 12:39 EST
Scheduled - Dear Community,
We will be performing a scheduled maintenance in Payne Hall. During this time, there maybe a few minutes of network down time. Thank you for your cooperation.
Jan 9, 11:23 EST
Jan 8, 2018
Completed - The scheduled maintenance has been completed.
Jan 8, 14:19 EST
Scheduled - Dear PTS Community,
We will be performing a scheduled maintenance on the wireless devices in the following buildings:
Library
Scheide
Mackay
Stuart
Dec 19, 15:18 EST